Terms & Conditions

We hope you enjoy shopping with Homeland.ie. The terms and conditions outlined below ensure you can shop with confidence.


When placing an order on Homeland.ie, you are required to accept the Terms & Conditions.

Homeland.ie is operated by Aurivo Co-Operative Society Limited (trading as Homeland), hereinafter referred to as “We”, “Our” or “Us”.  Registration Number: 5113R, VAT Number: IE 995 1415Oba


Product imagery, descriptions, videos & supporting materials published on the Homeland.ie website are provided for illustrative purposes only. Whilst every effort is made to ensure the accuracy of this information, customers must refer to instructions provided by the manufacturer prior to use.


Products advertised for sale on Homeland.ie should be used in accordance with safety instructions, safety data sheets, guidelines and in compliance with any relevant regulatory requirements.


All online orders must contain a valid email address, which the customer can access. Once an order is placed with Homeland.ie, we will send an email confirmation detailing the items purchased, price paid, delivery charges & payment method used. Once an order has been processed, we will send a second email confirming your order has been dispatched. This notification will include access to package tracking information.

Should there be an issue with processing your order, our customer service team will contact you via the email address and/or phone number provided. If we are unable to contact you, your order will be placed on hold until we can resolve the issue.  


Please refer to our Returns policy for full details on how to cancel an order (www.homeland.ie/delivery-returns)


Please refer to our Returns Policy (www.homeland.ie/delivery-returns) for full details on how and when to return items purchased on Homeland.ie


The products listed on Homeland.ie are available for purchase. Should we experience any issues with stock availability, we will notify customers within 24hours of their order being placed.


The price of the goods at the time you place your order is deemed to be the “price”.

We endeavour to ensure no pricing errors occur on the website. Should a pricing error occur we reserve the right to contact customers notifying you of the error and any corrective action needed.

We reserve the right to amend pricing (up or down) in line with changes to supplier pricing, new taxes or duties imposed on us.


We offer Free Delivery on all Giftcards ordered from Homeland.ie. Giftcards are treated like cash. If they are lost/stolen, they cannot be replaced. Giftcards cannot be used on Homeland.ie as a tender type for payment of online items. Giftcards are accepted in Homeland’s 34 retail stores (www.homeland.ie/storelocator)


As part of Aurivo Co Operative Society Limited, the Homeland.ie website complies with the Aurivo Privacy Policy.  Full details available here (www.homeland.ie/privacy)  

Data collected on the website for transactional purposes is required to ensure we can process online orders.

Data collected on the website for marketing purposes is clearly stated with customers given the opportunity to opt-in, should you wish to receive on-going marketing communications from us.


Weoperate a loyalty programme to all existing and new customers. Terms & Conditions of the loyalty programme are available here (www.homeland.ie/rewards).


Payment for goods on Homeland.ie may be made using debit or credit card.

Existing Aurivo credit account customers may use their Credit account to pay for online purchases. We reserve the right to review all transactions paid using Aurvio Credit. Orders will only be dispatched if Credit Accounts are compliant with credit terms, as set out by the Aurivo Credit Department.


Vouchers/Promotional codes issued for use on Homeland.ie must be used within the terms of conditions stated. Vouchers/Promotional codes may be, but are not limited to, single use, restricted use, operate within validity dates, applicable to a restricted product set. We reserve the right to revoke vouchers without prior notification. Vouchers must be redeemed prior to order confirmation. Vouchers issued for use on Homeland.ie cannot be redeemed in-store.  


A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow a website “remember” your actions or preferences over a period. Cookies can be set by the owner of the website or in some cases by third party services the website owner allows to present other information, run content or provide other functionality such as analytics.

We use cookies only for functionality that is strictly necessary for services that are explicitly requested by the user for their session as per Regulation 5(5), SI 336 of 2011 (the ePrivacy Regulations).  This website uses session cookies. Session cookies are used to deliver the basic functions of a website i.e. to allow pages to remember selections you may make between pages. Session cookies are temporary cookies and are generally erased when you close your browser.


All information and content available on the website, including but not limited to logos, graphics, videos, imagery is the property of Aurivo Co Operative Society Limited or is used with the permission of the owner.  Usage of content by other parties is not allowed without prior written consent.



From time to time, we will run promotions on the website. Promotions available online may defer from promotions available in-store.


If you wish to return any goods bought as part of a multi-buy promotion you will forfeit any saving/benefit made based on the initial multi-buy offer.


  • Silage wrap bundle promotion price is only available to online customers who place an order on www.homeland.ie 
  • The price stated is a per pallet price. Homeland.ie are unable to accomodate an order less than 1 pallet (40 rolls) for the product stated in the offer. 
  • Delivery is included in to price of the product. To avail of free delivery, the customer must have a method of offloading the pallet at the delivery location. If a method is unavailable, then a delivery surcharge may need to be applied. Please contact our customer service team  on 071 918 6564 to discuss. 
  • Silage wrap promotion is only available while stocks last and is time-limited. 



If you have a query in relation to your order, please contact us on online@homeland.ie or by phone on 071 918 6564.

Our customer service team is available Monday – Friday (9am – 5.30pm). Outside of these hours, we can be contacted by email or you can leave us a voicemail and we will follow-up on our return. 


We reserve the right to modify Terms & Conditions without prior notice and with immediate effect.


We want to ensure that our customers are completely satisfied with their purchase from Homeland.ie. If for any reason you are unhappy, please email us at online@homeland.ie and we will aim to resolve the matter immediately.


Aurivo may terminate the Website with or without cause at any time and same will be effective immediately. Aurivo may also terminate a customer’s account for violation of these Terms and Conditions


These terms and conditions and any matter connected with an order placed through the Homeland.ie website shall be governed by and construed in accordance with the laws of Ireland and the parties agree to submit to the exclusive jurisdiction of the Irish Courts.


The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied (including without limitation, the accuracy, completeness or merchantability, quality or fitness for any particular purpose). We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights. Our liability in connection with any product is strictly limited to the purchase price of that product. Nothing in this paragraph will affect your statutory rights as a consumer, or your contract cancellation rights.




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